102 Privacy Policy – Protection of Users’ Personal Data
This Privacy Policy explains how 102 collects, uses, stores, and protects personal information of Malaysian users who register and use our platform.
Effective date: January 1, 2026. By using the 102 platform, you agree to the policies stated here.
Information We Collect
102 collects several categories of information when you register or use our platform. This data is collected directly from you or automatically through standard tracking technologies.
Account Information
Includes your full name, email address, phone number, date of birth, and identity verification details provided during registration. This information is necessary to verify your identity and keep your account secure.
Device and Browser Information
We collect technical data such as device type, operating system, browser type, IP address, and screen resolution. This helps us detect technical issues and ensure the platform performs well across devices including smartphones.
Payment Information in MYR
We record transaction information including payment methods used (Touch 'n Go, GrabPay, FPX), amounts in Malaysian Ringgit (RM), transaction date and time. We do not store your full card numbers or digital wallet passwords.
Usage Data and Activity Logs
We record gaming activity, bets, logins, session durations, and account settings. This data helps enhance user experience and detect suspicious activity.
Purpose of Information Use
102 uses collected information solely for legitimate purposes related to platform operations. We do not sell or rent your personal data to any third party for marketing.
- Account Management: Verifying identity, processing deposits and withdrawals in MYR, and maintaining your account records.
- Platform Security: Detecting fraud, preventing unauthorized access, and protecting the integrity of the 102 system.
- Service Improvements: Analyzing usage patterns to improve the interface and overall user experience.
- Service communications: Sending important notifications regarding accounts, transactions, or policy changes by email or SMS.
- Legal Compliance: Complying with applicable Malaysian legal requirements when required by competent authorities.
Cookie Use and Tracking
102 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Required for basic platform functions such as login verification and session management. This cookie cannot be disabled without affecting platform functionality.
Collecting anonymous information about user interactions with the platform to help improve design and functionality.
Saving user preferences such as language settings and display options to provide a more consistent experience on each visit.
You can change your cookie settings in your browser at any time. Disabling certain cookies may affect functionality in some parts of the platform.
Data Storage, Security, and Sharing
Storage and Security
102 user personal data is stored on servers protected with SSL encryption and layered security measures. Access to user data is granted only to staff who require it to perform official duties.
We retain your personal data as long as your account is active or as needed for the purposes outlined in this policy. Data no longer required will be securely deleted or anonymized according to established procedures.
Third-Party Sharing
102 does not sell or share your personal information with third parties for marketing purposes. We only share data in the following limited situations:
- Approved payment processors handling deposit and withdrawal transactions in MYR.
- Technical service providers involved in platform operation and maintenance, bound by strict confidentiality agreements.
- Malaysian government authorities or law enforcement agencies when required by law or court order.
User Rights and How to Contact Us
As a 102 user, you have specific rights regarding your personal data. We are committed to respecting and facilitating these rights.
You have the right to request a copy of your personal data that we hold about you at any time.
If your information is inaccurate or outdated, you can request corrections via account settings or support.
You may request deletion of your account and personal data, subject to applicable legal obligations.
Policy Changes
102 reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated to registered users via email notification or platform notice.
How to Contact Us
If you have any questions, concerns, or requests regarding your data privacy at 102, please contact our support team. You may also refer to the frequently asked questions for immediate answers to common inquiries.
[email protected] — Our team will reply within 3 business days.
Still Have Privacy Questions?
Visit our FAQ section for more information or log in to your 102 account to manage privacy settings directly.
View FAQ Account Log In